Cancellation Policy

Making a Deposit

To reserve space for any of our offerings, full payment is required at the time of booking. If you have any questions or need to discuss exceptions, please contact us directly.

Cancellations and Refunds

We understand that plans can change. Our cancellation and refund policies are designed to account for the various costs associated with organizing and preparing your adventure. These costs include but are not limited to: gear rental, food purchases, space rentals, time spent planning the trip, and the opportunity cost of not being able to book other customers. Below are our detailed cancellation and refund policies for each of our offerings:

  • Full Refund: No full refunds are available
  • Partial Refund: 70% refund if canceled 14 days before the tour date; 50% refund if canceled 7 days before the tour date; 25% refund if canceled 2 days before the tour date
  • Transfer Policy: During the partial refund period, you can transfer the remaining credits to another date
  • Full Refund: Yes, if canceled 14 days or more before the tour date
  • Partial Refund: 80% refund if canceled 7 days before the tour date; 25% refund if canceled 2 days before the tour date
  • Transfer Policy: You can transfer to a different date if canceled before the full refund period. During the partial refund period, you can transfer the remaining credits
  • Full Refund: Yes, if canceled 7 days, before the rental start date
  • Partial Refund: 80%, if cancelled 2 days before the rental start date
  • Transfer Policy: Yes, you can transfer the rental to another date in-full
  • Full Refund: Yes, if cancelled more than 7 days before the course start date
  • Partial Refund: 80% refund if canceled 2 days before the course start date
  • Transfer Policy: You can transfer to a different date if canceled before the full refund period. During the partial refund period, you can transfer the remaining credits
  • Full Refund: Yes, if cancelled more than 7 days before the course start date
  • Partial Refund: 80% refund if canceled 2 days before the course start date
  • Transfer Policy: You can transfer to a different date if canceled before the full refund period. During the partial refund period, you can transfer the remaining credits

Travel Protection

We strongly recommend that you protect yourself, your belongings, and your trip through the purchase of a travel protection plan. These type of plans can cover non-refundable payments for cancellations due to a variety of reasons. Research and choose a plan that best fits your needs. This is recommended for larger party bookings of our multi-day tours.

Additional Information

Reasonable changes in itinerary may be made for the comfort and well-being of participants, including cancellations due to factors like water fluctuation and insufficient bookings. Prices and dates are subject to change without notice.